Frequently Asked Questions


How does SonicGuard work?

What provides the effectiveness of the SonicGuard devices?

How can I activate the SonicGuard device?

Is the SonicGuard device waterproof?

What radius does it cover?

Is it safe for babies and pregnant women?

Do humans or animals hear the ultrasonic pulses that SonicGuard technology works with?

Does it contain any dangerous ingredients?

Can SonicGuard cause any illnesses?

Can SonicGuard cause behavioural changes, e.g. somnolence?

Should I take break during use SonicGuard?

Is it safe to use for people or animals who have epilepsy?

May it interfere with any other electronics stuff in my household?

How long does it take for the device to start working effectively?

Does it always have to be on my pet?

What if i see a crawling tick on my dog?

What happens if I see a crawling Tick on myself or the dog, while wearing the device?

Is it okay to have the device in my pocket or under my dog's jacket?

Does it protect my and my pet's whole body?

Is it enough to wear the device on my dog's collar only for walks?

What does the red light indicate when I press it?

Where shall I put SonicGuard when I go outside?

What if my dog is allergic to certain types of flea collars? Will he be allergic to SonicGuard too?

Can the ultrasonic waves pass through the walls?

The led light is disturbing me. Can I put a sticker on it?


Do you ship to every states in the US?

Do you ship worldwide?

Payment and Return Policy

What payment methods can I use?

Is it safe for me to pay with my credit/debit card?


How much warranty do I have after my purchase?

I like the SonicGuard products. How can I become a reseller?

Become an Affiliate Partner

I have a WebShop or a Physical Store

I would like to have a Private Label product